Hi Dan and other 2007 and Newer Burgman 400 riders.
First of all, we at Clearview are pleased to read so many positive reviews on this forum - we do take pride in our windshields and are very happy that so many of you ride with a Clearview.
Dan makes a pretty harsh inference that we are an "untrustworthy" company due to our not completing our design for the newer Burgman 400's. What we are, in fact, is a relatively small company that still manufactures each windshield by hand and strives to produce the best shields in the industry. Being a small company, most of you would understand that we have to budget our resources to some extent.
Yes, we are (and have been) working on this prototype and, to be honest, it is a fairly complex design and has taken longer than we had hoped. What we refuse to do however, is release the shield before we are certain it will perform as the best screen on the market...in other words, we haven't wanted to rush and release an inferior shield. We've always been proud of our unique designs and our quality, sometimes at the expense of being timely.
Yes, this project has been delayed while other projects took precedence. Frankly, we still have some concerns over investing the necessesary resources to complete this project due to the VERY small number of requests we have received AND our relatively small sales numbers for the previous Burgman 400 model. In addition, the other company producing shields for this model has a pretty good hold on this relatively small market.
We are sorry that Dan won't be among our happy customers once this shield is introduced and do apologize for his anguish at being uncertain of our completion date. One thing we have learned from this unique experience is to not give estimated completion times. In the future, we will simply say "we are working on the project".
We ARE pursuing this project and we will have a shield at some point in the future. Should we received more inquiries of interest, I can say that that would increase our sense of urgency.
If any of you have questions, responses or input, feel free to contact me.
Thanks again forum members for all your support!
Mark
Customer Service
Clearview Shields
1-800-798-6089
info@clearviewshields.com