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"Stop Sale" from Suzuki

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"Stop Sale" from Suzuki

Postby Leo38 » Thu Feb 24, 2011 10:24 10

Suzuki issued the following notice to dealers dated Feb. 16, 2011 .....

http://forum.motorcycle-usa.com/default ... 7&m=502046

Note: Specific VIN numbers affected, and they have not issued a recall.

Transport Canada have issued a recall notice.

http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/V ... rn=2011071
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Re: "Stop Sale" from Suzuki

Postby Dave_J » Thu Feb 24, 2011 13:04 13

And why is the AN650 not on that list???? There have been many 08 and 09 AN650's with regulator/rectifier assembly failures. CLASS ACTION lawsute time.
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Re: "Stop Sale" from Suzuki

Postby Daboo » Thu Feb 24, 2011 14:15 14

I wonder why the 2007 Burgman 400 isn't on the list. I suspect the parts are different.

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Re: "Stop Sale" from Suzuki

Postby lojo » Thu Feb 24, 2011 15:29 15

Dave_J wrote:And why is the AN650 not on that list???? There have been many 08 and 09 AN650's with regulator/rectifier assembly failures. CLASS ACTION lawsute time.



You have me concerned. This is the first I've read of such issues with the '08/'09 AN650's.
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Re: "Stop Sale" from Suzuki & Recall

Postby Leo38 » Thu Feb 24, 2011 17:05 17

I think the key wording is contained in the Transport Canada notice.

".......the rectifier/regulator assembly MAY have been produced with insufficient adhesion between the power module (circuit board) and the rectifier case."

The Suzuki bulletin is only to dealers - to check and/or replace the assembly on 'in stock' units.
I've seen no indication, as yet, of a Suzuki recall being issued in the U.S. for units already sold
If I were an owner of a 400 with related VIN number in the U.S., I would most definitely be checking this out with my dealer and Suzuki U.S.A.

The Transport Canada bulletin lists this (possible) problem as being a recall.
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Re: "Stop Sale" from Suzuki

Postby happytech » Thu Feb 24, 2011 18:27 18

OK - my number is in there - do I just sit around and wait for something else to break?
I’m not afraid to go fast – it’s the crashing and burning that scares me.

Actually, I'm too cheap to go too fast. Have you seen the price of gas lately?

It's SO time for another long road trip!!!
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Re: "Stop Sale" from Suzuki

Postby Luigi » Thu Feb 24, 2011 19:14 19

Daboo had a bright thought. I checked the parts listings and the rectifier and control unit are different numbers
from K7 to K8 with no change up showing. Looks like they may have done something different when they changed the headlights from 7 to 8 and were having to cover higher wattage ratings with proper headlight set ups.
Just a thought
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Re: "Stop Sale" from Suzuki

Postby jhawkken » Thu Feb 24, 2011 19:34 19

When the 08' came out they had a recall on the same part so I brought my bike in . Now they are recalling them again . I'm just wondering if the 09' and 10' have the same part like the 08' recieved on the last recall .
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Re: "Stop Sale" from Suzuki

Postby Leo38 » Thu Feb 24, 2011 19:35 19

This is from the Suzuki Canada web site.

http://moto.suzuki.ca/~/media/Recalls/C ... etter.ashx

This recall dated October 8/2008 was for the AN400K8 and was for water ingress problem with the regulator/rectifier.
Makes no mention of the adhesion problem now being addressed.
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Re: "Stop Sale" from Suzuki

Postby happytech » Thu Feb 24, 2011 20:35 20

Just got this email from a local dealership when I asked about the recall:

This right now only affects bikes that have not been sold, according to Suzuki. So at this time continue to ride your bike normally. If there is a recall on your bike you will receive notification from Suzuki in the mail. If you have any questions please give us a call.
I’m not afraid to go fast – it’s the crashing and burning that scares me.

Actually, I'm too cheap to go too fast. Have you seen the price of gas lately?

It's SO time for another long road trip!!!
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Re: "Stop Sale" from Suzuki

Postby EthanolBurgman » Fri Feb 25, 2011 6:33 06

Call me crazy, but when I see stuff like this from a manufacturer, I lose all confidence in its ability to address the problem and look to other experts/mechanics and vendors and get a replacement solution myself.

I'll just bet people like this http://www.regulatorrectifier.com/catalog/ or http://www.electrexworld.co.uk/rr20-reg ... 749-0.html know exactly what the problem is and can sell a product that has been (human hands) inspected or is an upgrade product that will perform better.

You can try to OVERSHOOT problems like these with performance engineered parts or tested/inspected parts from people who make this their living. :wink:
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Re: "Stop Sale" from Suzuki

Postby Leo38 » Fri Feb 25, 2011 11:49 11

happytech wrote:Just got this email from a local dealership when I asked about the recall:
This right now only affects bikes that have not been sold, according to Suzuki. So at this time continue to ride your bike normally. If there is a recall on your bike you will receive notification from Suzuki in the mail. If you have any questions please give us a call.


Couple of members at the Volusia (Boulevard) forum just posted that they contacted Suzuki USA. They were advised that a full recall will be issued to owners of all affected VIN by mid March via mail.
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Kiwi Dave side racks w. E21 side cases.
V46 Top case w. Admore LED run/turn/brake light kit.
Kaoko throttle lock.
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DrSuda passenger boards w. offset adapter plates.
Genmar 1" risers.
Fenda Extenda.
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Re: "Stop Sale" from Suzuki

Postby Davej » Fri Feb 25, 2011 12:17 12

Dave_J wrote:And why is the AN650 not on that list???? There have been many 08 and 09 AN650's with regulator/rectifier assembly failures. CLASS ACTION lawsute time.



+1 Dave_j......my '09 Exec was one of them !........left by the side of the motorway, waiting for a tow truck last summer, and not a WORD from Suzuki !!!

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Re: "Stop Sale" from Suzuki

Postby TechArtGuy » Fri Feb 25, 2011 14:42 14

Was at my dealer today getting a new set of tires. Whilst talking to the manager he mentioned the bulletin Suzuki sent out in regards to the rectifiers. They've also had quite alot of Suzuki bikes coming in for rectifier replacements 08' and above. My 09' too had a rectifier failure a few months after purchase during summer. Only warning I had was my voltage meter indicating sporadic drops in system voltage right before failure on a trip to Huntington,WV and back. Went to the garage to pull the bike out for work next morning and the bike was dead. Probably would have been left stranded as well Davej but my only saving grace was likely all the lower draw bulb replacements I had done on it prior to failure. Figured that kept it just high enough to be able to run on the way home off the batt. Sucks that it happened to you where it did :(

Let's hope they do get a formal recall out in March to avoid any further frustrations or possible accidents :evil:
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Re: "Stop Sale" from Suzuki

Postby Leo38 » Fri Feb 25, 2011 19:20 19

Jim.

Clearview L tinted w. vent.
Kiwi Dave side racks w. E21 side cases.
V46 Top case w. Admore LED run/turn/brake light kit.
Kaoko throttle lock.
Utopia driver back rest & custom passenger back pad on V46.
DrSuda passenger boards w. offset adapter plates.
Genmar 1" risers.
Fenda Extenda.
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Re: "Stop Sale" from Suzuki

Postby shepdawg » Fri Feb 25, 2011 20:29 20

Leo38 wrote:Official Recall Notice USA.

http://www-odi.nhtsa.dot.gov/acms/docse ... 8-1467.pdf


Good find. This kind of stuff seems interesting, and makes me consider applying for in house counsel internships next summer.
Can't wait for summer.
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Re: "Stop Sale" from Suzuki

Postby ted clement » Sat Feb 26, 2011 7:13 07

Well crap! Mine is one of them and I'm leaving in an hour for a 300+ mile trip. If you never hear from me again, I'm stranded in the wilderness............... :evil:
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Re: "Stop Sale" from Suzuki

Postby rgamore » Sat Feb 26, 2011 8:54 08

Strange that I came to this website today, it's cloudy outside, so I'm just killing time till my duty is over, but late March my 09 AN650 executive died on the side of the road 12 miles north of the Suzuki Dealer in Pharr, TX. I was lucky and smart, I made contact with them just after I bought this, my first Burgman, and got to know the service manager. One call and 30 minutes later they were picking up my Burgman and me; even haul my fanny back to our resort. The worst part, it took almost 2 weeks to get the rectifier. I just hope the replacement unit isn't from the same batch of defects. Another smart move on my part, I bought a 5 year Extended Service Agreement!!!!!!

I've never owned a machine like this Burgman and I've had a lot of machines(scootere, motorcycles), this Burgman 650 Executive is one hell of a machine....

Rich :thumbup:
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STOP retail sales and delivery of affected VINs

Postby Chet_Benson » Sat Feb 26, 2011 9:30 09

RECALL

http://forum.motorcycle-usa.com/default ... 7&m=502046


http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/V ... rn=2011071


JS1CK44A*92100002-JS1CK44*92100956


Recall Details On certain motorcycles, the regulator/rectifier assembly may have been produced with insufficient adhesion between the power module (circuit board) and the rectifier case. Due to this insufficient adhesion, heat generated on the power module circuit board can cause the circuit board to deform. This could cause excessive heat on the circuit board and uncontrolled electric current output, which can result in insufficient charging current being provided to the vehicle's battery. Battery discharge could lead to engine stalling and/or a no-start condition. Lost propulsion, in conjunction with traffic and road conditions, and the rider's reactions, could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the regulator/rectifier assembly.
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Re: "Stop Sale" from Suzuki

Postby Leo38 » Sat Feb 26, 2011 10:36 10

NOTE

For those with affected VIN that have already replaced the defective unit, make note of the time limitation for claim of reimbursement contained in the recall notice.

Page 8, para 4.

http://www-odi.nhtsa.dot.gov/acms/docse ... 8-1467.pdf
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Kiwi Dave side racks w. E21 side cases.
V46 Top case w. Admore LED run/turn/brake light kit.
Kaoko throttle lock.
Utopia driver back rest & custom passenger back pad on V46.
DrSuda passenger boards w. offset adapter plates.
Genmar 1" risers.
Fenda Extenda.
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Re: "Stop Sale" from Suzuki

Postby ted clement » Sat Feb 26, 2011 19:56 19

I had the same pleasure with my '08, having to take it in and sit around waiting for 3 hours while they tear into the front end...no small job either...to change the rectificer. You'd think after that recall, they could have got it right. Now I get to do it all over again. Whopee! At least it took me on my trip today, a little over 300 miles running interstate at 70-80 mph indicated.
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Re: "Stop Sale" from Suzuki

Postby DoubleJ » Mon Feb 28, 2011 6:59 06

bumping to the top, this should be stickied
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Re: "Stop Sale" from Suzuki

Postby neilrupp » Tue Mar 01, 2011 13:14 13

Upon checking out the list of affected motorcycles I don't see the Burgman 650 listed. Where am I going wrong.
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Re: "Stop Sale" from Suzuki

Postby Chet_Benson » Tue Mar 01, 2011 13:59 13

The 650 is not listed, only the Burgman 400s ALL 2008s and some 2009s.
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Re: "Stop Sale" from Suzuki

Postby neilrupp » Tue Mar 01, 2011 15:48 15

Chet, Does that mean the 650 is not affected. Neil
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